FAQs

Using Split.fyi

Resetting your password may solve the problem, if not please reach out support@splitfyi.com.

Yes, your information can be updated by navigating to the profile tab in the top right menu.
Passwords can be changed by clicking on your name in the upper right of the screen and selecting “Settings”

No, you will have unlimited free access to guest membership benefits.

No, you can become a guest member for free and later sign up to become a community member.

No, but you can join the discussion by becoming a community member here.

Yes, please login and click the left menu “Find a Divorce Professional”. You can then search through our vetted professionals that fit your needs best.

You can view all appointments from following the scheduling link that was sent to you via email when your appointment was first booked.
Yes, bookings can be easily canceled/rescheduled directly from the email that was sent when the booking was first confirmed.
When you book a series of appointments you will be issued a discount code to book future sessions without a charge. We suggest you save this code somewhere on your device of choice so that it is easily retrievable.
No, we encourage anyone thinking about divorce or separation to join the Split.fyi community to get educated on the divorce process and understand what their next steps are.
If you wish to quickly hide your page, you can click “hide page” to quickly open a new google page.
Yes, you can update your alias at any time in your profile.
You can easily report posts and users by submitting a report from which will be viewed by our team and removed if found to violate our policy.
Yes, you may purchase a membership for a friend or family member, and you will receive a code and login details to share as a gift.

Safety & Security

Choosing an Alias:  

  • In Split.fyi you get to go by any name you would like so that you can feel protected. You should not use a name that will allow others to identify you. It should not refer to a place, contain obscene language, refer to political parties, religions or individuals, but be crafted in such a way as to allow you to maintain your anonymity and privacy.  Our administrators will determine if a proposed name is inappropriate and if so, will request that it be changed.  

We expect members to be respectful to one another.  Divorce can bring out some strong opinions and heated topics. While members may disagree with each other, those disagreements should be made with respect for the other members.  We will not allow postings in which other members are attacked or harassed.  

With that in mind, we will not tolerate any expressions or threats of violence against anyone, including terrorism or violent extremism.  We will not allow hateful speech or abuse of anyone, including but not limited to abuse based on race, ethnicity, sexual orientation, national origin, gender identity or gender, religious affiliation, disability age or disease.  

We do not tolerate any reference to child sexual exploitation.  

We require members to add a trigger warning prior to any sensitive posts like suicide or sexual abuse.  

  • We expect members to be respectful to one another.  Divorce can bring out some strong opinions and heated topics. While members may disagree with each other, those disagreements should be made with respect for the other members.  We will not allow postings in which other members are attacked or harassed. 
  • With that in mind, we will not tolerate any expressions or threats of violence against anyone, including terrorism or violent extremism.  We will not allow hateful speech or abuse of anyone, including but not limited to abuse based on race, ethnicity, sexual orientation, national origin, gender identity or gender, religious affiliation, disability age or disease. 
  • We do not tolerate any reference to child sexual exploitation. 
  • We require members to add a trigger warning prior to any sensitive posts like suicide or sexual abuse.

Essential Resources

If you’re facing legal/custody battles, a mental health crisis, an urgent medical issue, serious emotional problems, including suicidal thoughts, please seek help from the appropriate professionals near you.

Suicide hotline: 1-800-273-8255
Suicide Prevention Lifeline:
Crisis line: 1-800-356-5395
Crisis text line: Text “help” to 741741
The National Domestic Violence Hotline
The National Coalition Against Domestic Violence (NCADV)

Split.fyi Resources
Split.fyi Marital Life Inventory
Divorce Lifecycle Document
Divorce Process Overview

Contact

323 San Vicente Blvd., Unit 1
Santa Monica, 90402

info@spitfyi.com
310.558.2575

Have a question for us?
Please visit our contact form

Coffee talk:
join our weekly divorce support group hosted every Friday morning at 9 am PST.

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Splitfyi, Inc. DOES NOT PROVIDE LEGAL OR TAX ADVICE. All information provided should not be construed or relied upon as legal or tax advice. Individuals seeking legal or tax advice should solicit the counsel of competent legal or tax professionals knowledgeable about the divorce laws in their own geographical areas.

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